Responsible Gaming
Gambling is Entertainment, Not Income
At SpinBet Casino NZ, we believe gambling should be enjoyed as entertainment only. Never gamble with money you cannot afford to lose, and do not view it as a way to earn money or solve financial problems. Only play for fun with funds you've set aside for entertainment purposes.
Age Verification
SpinBet Casino NZ is exclusively for players aged 18 years and over. This is the legal age for gambling in New Zealand. During registration, you must provide accurate personal details and confirm you meet the minimum age requirement. We take age verification seriously and reserve the right to request proof of identity at any time.
Warning Signs of Problem Gambling
If you recognise any of the following signs in yourself or someone you know, it may indicate problem gambling:
- Chasing losses by gambling more to recover money lost
- Hiding gambling activities or lying about time and money spent
- Gambling with increasing amounts to achieve the same excitement
- Feeling anxious, irritable, or restless when trying to reduce or stop gambling
- Neglecting family, work, school, or other responsibilities
- Using gambling to escape problems, anxiety, or negative emotions
- Borrowing money or going into debt to fund gambling
- Failed attempts to reduce or control gambling
- Jeopardising relationships, career, or educational opportunities
Self-Help Tools & Controls
SpinBet Casino NZ offers several tools to help you maintain control over your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
- Loss Limits: Restrict the maximum amount you can lose during a set timeframe
- Reality Checks: Receive timely notifications reminding you how long you've been playing and how much you've wagered
- Session Limits: Automatically log out after a predetermined period of play
- Self-Exclusion: Temporarily or permanently exclude yourself from your account, preventing access for a duration you choose
To activate any of these tools, log into your SpinBet Casino NZ account and visit the Responsible Gaming settings, or contact our customer support team.
Support Organisations & Resources
If you or someone you know is struggling with problem gambling, help is available. The following organisations provide free, confidential support:
New Zealand
- Problem Gambling Foundation (Aotearoa): Free counselling and support services for problem gamblers and their families. www.pgf.nz | Phone: 0800 664 262
- Gamblers Anonymous (New Zealand): Peer support meetings and resources. www.gamblersanonymous.org.nz
International Resources
- GamCare (United Kingdom): www.gamcare.org.uk
- GamStop (United Kingdom): www.gamstop.co.uk
- Gambling Help Online (Australia): www.gamblinghelponline.org.au
- Responsible Gambling Council (Canada): www.responsiblegambling.org
- National Council on Problem Gambling (United States): www.ncpgambling.org
Need Help?
If gambling is becoming a problem for you or affecting your life, please reach out for support immediately. There is no shame in asking for help—support is confidential and free. Contact the Problem Gambling Foundation (Aotearoa) at 0800 664 262 or visit their website at www.pgf.nz to speak with a trained counsellor.
Your wellbeing is important to us. If you need to take a break from gambling, activate self-exclusion in your account settings or speak to our customer support team.